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Project Associate - Waste Solutions

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Audit / Risks / Consulting
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Engie Impact
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SUS00000180 Requisition #

ENGIE Impact is accelerating sustainability transformation for corporations, cities and governments around the world.


*In order to be considered for the role, your resume must be attached in your application.


Position Summary


Responsible for the execution of multiple and varied project-related tasks.


Role Description

  • Makes outgoing calls to collect contact information and details regarding waste services.
  • Manages and maintains multiple spreadsheets containing large datasets.
  • Coordinates various details for major projects.
  • Analyzes and reviews reports, and spreadsheets for accuracy, completeness, errors, and eligibility.
  • Identifies errors in both written and text documents and resolve.
  • Responds to customer complaints and concerns to ensure customer retention and satisfaction.
  • Prepares and maintains reports and records for processing.
  • Fields incoming phone inquiries, provide information to callers regarding ongoing programs and projects, and promote Ecova’s products and services.
  • May provide administrative service to teams by copying documents, composing email and internal memos, researching marketing and creating presentations and reports.
  • May generate reports, prepare and monitor invoices and expense reports.
  • May manage multiple tasks on multiple projects including answering customer hotlines, printing and/or creating training materials, data entry, scheduling meetings and training sessions, filing documents, and counting coupons.
  • Support our program managers and project teams and assist customers and be responsible for various special projects that are deadline driven.
  • Performs related work as required. 

Role Competencies
  • Bachelor's degree in a related field preferred.
  • 0-2 years of experience involving customer service, interacting with clients in person and by phone, and organizing and prioritizing work tasks.
  • Standard concepts, practices, and procedures within a particular field required.
  • Proven ability to work with Microsoft Office Suite products
  • Relies on limited experience and judgment to plan and accomplish goals.
  • A certain degree of creativity and latitude may be required.
  • Strong organizational skills and attention to detail
  • Ability to multi-task
  • Ability to deliver a high level of customer service
  • Comfortable in a fast-paced, professional environment.
  • Effective communication skills, both written and verbal
  • Ability to remain calm during hectic periods of activity.
ENGIE Impact Information

ENGIE Impact delivers sustainability consulting and services to clients across the globe. Comprised of existing ENGIE Group portfolio business that are leaders within their respective markets, ENGIE Impact brings together a wide range of strategic and technical capabilities to create a more effective, comprehensive offering for our clients – so we can take on their toughest sustainability challenges and they can see real results.

 

ENGIE Impact’s people are our greatest strength, bound by our vision to enable a sustainable world where people, organizations and the environment thrive. We are passionate about making our company and the world a better place; responsible in working with commitment and accountability; collaborative with our colleagues and clients, and agile enough to work in a dynamic, changing industry.

 

The wide-ranging expertise of our diverse team fuels the innovation that places us on the leading edge of the global energy industry. As such, we nurture a company culture—through training, mentoring and professional development—that encourages all employees to thrive. If this the kind of place you see yourself working, we invite you to join ENGIE Impact.

 

Our salaries are competitive and commensurate with experience. We are a performance-based culture and have goal-based incentive programs and generous employee benefits. Our comprehensive benefit package includes medical, dental, vision insurance, life, AD&D, short- and long-term disability insurance. We also offer flexible spending accounts and 401(k) with a generous employer match.

 

ENGIE Impact is an equal opportunity and affirmative action employer. All qualified applicants will be considered without regard to age, race, color, national origin, ancestry, sex, sexual orientation or preference, religion, marital status, citizenship, veteran status, or physical or mental disability.

 
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