B2B Information Officer

Opportunity

Excellent opportunity for a B2B Information Officer to join our Global Energy Management & Sales (GEMS) ANZ business to accelerate the transition to a carbon-neutral economy by ensuring the sales team has access to accurate and relevant data that supports the retention of customers.  The incumbent will provide support with data processing, data entry, administration and research to assist quotation, onboarding and the retention of customers.

The role reports to the B2B Performance Manager and can be worked flexibly from our Southbank office and from home.  Ideally, this is a full time role, however reasonable requests for part time work (0.8 FTE) would be considered.

Responsibilities:

The B2B Information Officer is part of the B2B Performance team that provides middle office services to the B2B supply business and will be responsible for the following:

B2B sales support

Improve excellence and efficiency in B2B sales by:

• Assist in the sourcing of data for B2B customers for opportunity prospecting and analysis
• Complete specific customer data collection, data extraction and basic analysis as required
• Data Entry/Upload into our CRM and other systems
• Collaborate with team members on complex tasks
• Support cross-functional projects of B2B sales & operations.

Business Improvement

Develop competence and confidence in data engagement across the B2B Supply business by:

• Proactively review of existing data usage practices of the B2B Sales team with a view to improve user experience, reduce effort, and improve time to delivery.
• Support the evolution, development, and publishing of end-user applications to improve access to data
• Regularly consult the relevant end-users to ensure data access requirements continue to be fulfilled
• Assist in educating end on data literacy and optimising utilisation.

Application Maintenance

Support the reliability, transparency, and transferability of information by:

• Maintain datasets within our systems, updating as required

• Cross-train in other functions within the team and B2B Supply group

About You:

To be successful in this role, you will ideally have experience with data management including report generation, data manipulation, data administration and data validation, preferable gained from an energy retail, telco, utilities or financial sector(s).

Based in Melbourne, ENGIE provides an excellent long-term career opportunity and a chance to grow and develop!

All applicants must have unlimited work rights in Australia.  

Note: Successful applicants will be required to undergo associated probity checks.

Next Steps:

If this sounds like the role for you, please apply with a covering letter and an up-to-date resume via the apply now button.

Please note we may consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

Government and some client directions regarding vaccination against COVID-19 apply to various aspects of ENGIE’s work across Australia. If your application is successful, ENGIE may require you to provide evidence of vaccination against COVID-19 as necessary to comply with any such government and client directions that apply to your work in this position.

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, carer’s responsibilities, sexual orientation, gender identity, pregnancy, religion, marital status, health, disability or political opinions.  Aboriginal and Torres Strait Islander peoples, people with disability, people from diverse cultural and linguistic backgrounds and people of the LGBTIQA+ community are encouraged to apply. Our differences are our strengths!

ENGIE is a global energy company, a leading provider of electricity, natural gas, and energy services. With 75000 employees in more than 70 countries worldwide, ENGIE achieved revenue of €55.8 billion in 2020. ENGIE is committed to being a leader in the energy transition. We are looking for talented and motivated people to create the future of energy. Join a rewarding and flexible work environment that encourages innovation and creativity, and help us meet the energy challenges of today and tomorrow.

The Global Energy Management & Sales (GEMS) business unit is the fully integrated trading arm of the ENGIE Group. GEMS teams manage a large and highly diversified energy portfolio, including electricity, natural gas, biomass, LNG and other fuels, CO2 and environmental products, and provide a range of trading risk management solutions to all types of market participants in Europe, Asia Pacific and in the Americas. GEMS manages the B2B supply business within ENGIE, including supply contracts and Power Purchase Agreements.

Within the GEMS Business Unit, the Australia and New Zealand Business Platform (BP ANZ) are managing and developing the group’s trading activities for these regions around 4 main pillars: risk management and market access, asset management, green solutions and energy supply businesses.

The missions of the BP ANZ are:

• Support the development and the operations of the other GBUs in all aspects related to risk representation and risk management
• Develop a commercial franchise which contributes to the overall risk management of the portfolio and generates value