FO Control & Support Officer

Requisition ID:  17630

Singapore, SG

Global Energy Management & Sales (GEMS) Overview


The Global Energy Management & Sales (GEMS) business unit is the fully integrated trading arm of the ENGIE Group (~100 000 employees). GEMS teams (~3 500 employees) manage a large and highly diversified energy portfolio, including electricity, natural gas, biomass, LNG and other fuels, CO2 and environmental products, and provide a range of trading risk management solutions to all types of market participants in Europe, Asia Pacific and in the Americas. GEMS manages the B2B supply business within ENGIE, including supply contracts and Power Purchase Agreements.

Within the GEMS business unit, the Asia PACific Business Platform (BP APAC) is managing and developing the group’s trading activities for the regions around two main pillars: risk management / market access and green solutions.

​​​​​​EC MAS is a GEMSers community sharing a commodity risk management expertise, and composed by portfolio managers, traders and Market Activities Oversight team spread across the world.​

​We nurture a commodity risk management ecosystem, ​that we want safe, fair, digital and efficient.​ EC MAS differentiates GEMS thanks to the quality and the transversality of the risk management expertise.​​​​​


Role Purpose


As a key participant in the implementation of BP APAC business development plan, the purpose of the role is to support both EC Commercial (Origination/Structuring) and EC MAS (Trading) colleagues through their processes and performance.


Dimensions of the Role

Level of Authority

This role has no budgetary delegations.

Direct Reports

The role does not have any direct reports.



  • All GEMS APAC team members but especially Commercial / Trading team and support functions
  • GEMS EC Commercial (HO)



  • External clients
  • Consultants and other advisors


Responsibilities | You may be requested to perform duties outside of the listed scope of responsibilities from time to time, as required


As FO Support and Control Officer, your responsibilities are as follow:


  • Foster a strong collaborative culture with EC Commercial and EC MAS as the first point of contact, promoting Central’s best practices in BP APAC and streamline FO related processes.
  • Provide steering capabilities for our Commercial / Green solutions teams
      • Familiarize with GEMFORCE system (structure, data, ownership and features) – our CRM tool
      • Accompany users / commercial community for full adoption
      • Ensure integrity and accuracy of data in GEMFORCE for BP APAC (incl. JPN)
      • Produce KPIs, dashboard related to our commercial activity
      • Act as SPOC for GEMFORCE in the platform
      • Arrange regular client performance review in coordination with CEO of BP APAC / Head of Commercial


  • Assist in Business Development and Strategic initiatives
    • New Counterparty onboarding
      • First point of contact for Origination team for onboarding
      • Coordinate between APAC Origination team and Support Functions to proactively manage the counterparty onboarding pipeline, when necessary to prioritize and arbitrage
      • Initiate onboarding with counterparty, launch KYC documentation requests, ensure completeness prior to internal circulation, and subsequent periodic renewal process
      • Coordinate ISDA negotiation, including legal and other corporate supporting documents required for onboarding
      • Participate in the credit committee with regard to new clients, onboarding and prioritization


    • Support Commercial initiatives implementation and business / strategic expansion (market analysis, survey)


  • Coordinate Communication / Marketing effort (internal / external): client event, business award, conference, Commercial newsletter, etc.
  • Work with Heads of Trading desks and BP to ensure Originator and Traders adherence to trading mandates, controls and resolution of alerts (with the objective to reduce operational risk) and ensure business continuity
  • Support BP APAC CEO on ad hoc request such as Budget preparation, performance review, dashboard / KPI reporting or any supporting document for internal meetings with ENGIE Senior management + coordinate with ENGIE SEA Chief of Staff when needed


In addition to the above, it is expected from you to

  • adhere to all relevant regulatory and compliance requirements
  • comply with all Health Safety & Environment compliance requirements, as they apply to your position, other team members and to the Company


Health, Safety & Environment Accountabilities

All team members must:

  • Take reasonable care for their own health and safety and the safety of others;
  • Comply with all reasonable instructions, policies and procedures;
  • Report all identified HSE Hazards, Incidents and Near Misses to the immediate supervisor;
  • Ensure all work is carried out in a safe manner.

As part of the ENGIE Health, Safety and Environmental Management System, all workers are required to:

  • Attend fit for work;
  • Report any hazards, near misses, incidents, accidents, injury or ill-health which arise in the course of, or as a result of, their work;
  • Not interfere with, remove or displace any safety devices, guards or protective equipment unless it is part of an approved maintenance or repair procedure;
  • Maintain their workplace in a tidy and safe condition;
  • Ensure correct use and maintenance of any protective clothing, devices or equipment provided for purposes of HSE;
  • As applicable, actively participate in the consultation and consideration of relevant HSE issues pertinent to their workplace;
  • Complete mandatory HSE Training.






Instills Trust - gaining the confidence and trust of others through honesty, integrity, and authenticity

Optimises Work Processes - knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Balances Stakeholders - anticipating and balancing the needs of multiple stakeholders

Situational Adaptability - adapting approach and demeanor in real time to match the shifting demands of different situations

Action Oriented - taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm

Communicates Effectively - developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Persuades - using compelling arguments to gain the support and commitment of others

Organisational Savvy - manoeuvring comfortably through complex policy, process, and people-related organizational dynamics




Qualifications, Skills and Experience

Level of Education

Tertiary degree in relevant discipline



Specific Business Understanding

  • Knowledge of banking, commodity trading industry (3-5y of experience)


Knowledge, Skills and Experience

  • Very good data manipulation and analysis skills
  • Organizational and empowerment skills
  • High reliability, quality and timeliness of deliverables
  • Proficient analysis and delivery of presentations and documentation
  • Ability to lead projects, to collaborate in teams as well as to work autonomously
  • Knowledge of banking, commodity trading industry




Business Unit:  GEMS
Contract Type:  Permanent
Job Type:  Full - Time
Professional Experience:  Skilled ( >3 experience <15 years)
Education Level:  Bachelor's Degree