What You Can Expect

As our Retail Operations, Senior Analyst, you will play a critical role in supporting the operational efficiency and accuracy of retail energy services. This position ensures timely and accurate validations, reconciliations, and resolution of a various customer segmentations. The ideal candidate is detail-oriented, analytical, and thrives in a fast-paced, collaborative environment. This position sits in Houston, TX reporting to the Commissions and Cash App, Director.

• Perform analysis and research discrepancies for Utility Consolidated Billed account to ensure timeliness and accuracy of payment transactions in ERP system to depository bank
• Collaborate with internal teams (Sales, Billing, Care, Customer Lifecycle, Legal, and Accounting) to resolve inquiries timely
• Document and maintain standard operating procedures (SOPs)

What You’ll Bring

• You hold a Bachelor’s degree in Business, Finance, Accounting, related fields, in lieu of a degree you have five (5) years of experience in retail energy operations
• You have a solid understanding of general accounting practices and experience preparing and reporting financial adjustment entries to sub-ledger and G/L
• You are knowledgeable in energy markets, retail billing systems, and cross-functional principles including order-to-cash processes
• You are proficient in Excel, ERP systems, and financial reporting tools, with the ability to analyze and reconcile variances
• You have excellent communication, listening, and problem-solving skills, with the ability to manage multiple priorities and meet deadlines
• You are experienced in reviewing monthly Retail AR aging reports, troubleshooting discrepancies, and driving timely resolutions
• You have the ability to adapt to changing business needs, participate in cross-functional projects, and suggest process improvements to enhance the customer experience

Additional Details

• This role is eligible for our hybrid work policy three (3) days in office two remote days
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $67,500 – $103,385 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.  We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.