ENGIE Zielona Energia Sp. z o.o.
is looking for a person for position of:
Reporting and Process Optimization Specialist
location: Katowice
ENGIE is a global leader in low‑carbon energy and energy services, committed to accelerating the energy transition towards a carbon‑neutral economy.
In Poland, ENGIE Zielona Energia supports B2B customers by delivering sustainable, competitive and innovative energy solutions.
Within this context, Business Operations department plays a key role in ensuring efficient, high‑quality and compliant end‑to‑end operational processes supporting customer lifecycle, commercial execution and regulatory requirements.
We are looking for a Reporting and Process Optimization Specialist who will be responsible for the continuous improvement, standardization and automation of Business Operations processes. The role focuses on end‑to‑end process analysis, identification of inefficiencies and operational risks, and the implementation of improvements that increase quality, cost efficiency, scalability and regulatory compliance.
Main responsibilities:
- Analyze and optimize end‑to‑end Business Operations processes (e.g. contracts, billing, settlements, onboarding, reporting).
- Identify inefficiencies, operational risks and automation opportunities.
- Design and implement process improvements in cooperation with Business and IT teams.
- Create and maintain process documentation and support process standardization.
- Prepare data for customer billing and settlements, ensure data accuracy.
- Support post‑sales operations and work closely with Customer Service teams.
- Respond to customer inquiries related to settlements, billing and operational processes.
- Develop KPIs, monitor process performance and prepare insights for management.
- Support transformation, system implementation and audit activities.
Candidate profile:
- University degree, preferably in economics, mathematics, analytics or IT‑related fields.
- Experience in process optimization or operational environments.
- Strong process thinking and analytical skills.
- Very good Excel skills; Power BI, SQL or BPMN are an advantage.
- Programming skills in any language used for data analysis or process automation.
- Proactive, independent and comfortable working with multiple stakeholders.
- Very good communication skills.
- Polish and English at minimum B1 level.
We offer:
- Performance bonus.
- Hybrid work and flexible working hours.
- Vacation bonus
- Work tools (laptop, mobile)
- Life insurance
- Private healthcare
- Sport card
- English courses
- Professional trainings
- Parking card in our office in Katowice.
- Key role in operational excellence within a growing energy business
- Participation in transformation and automation initiative
- Inclusive and value‑driven work environment
Our Commitment
At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century!
ENGIE is an equal opportunity employer. We are committed to building a diverse, inclusive and respectful workplace. We evaluate all applicants based on their skills, experience and potential — regardless of gender, age, origin, disability, sexual orientation, gender identity or any other characteristic protected by law.
If you need any reasonable accommodation during the recruitment process, please let us know. We are happy to support you so you can present your best self.
Nos valeurs
L’inclusion et la diversité sont au cœur de notre politique de ressources humaines. Nous assurons l'égalité des chances entre tous les candidats et sommes engagés à créer l’environnement de travail le plus accessible possible.
L'énergie est notre avenir, économisons-la !