Regional Commercial Manager

Job Title: Regional Commercial Manager 

Department: Commercial    

Reporting: Commercial Performance Manager      

Location: Region assigned 

Job grade: 15 

About ENGIE Energy Access 

ENGIE Energy Access is one of the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa, with a mission to deliver affordable, reliable, and sustainable energy solutions and life-changing services with exceptional customer experience. The company is a result of the integration of Fenix International, ENGIE Mobisol and ENGIE Power Corner; and develops innovative, offgrid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGo solar home systems are financed through affordable installments from $0.19 per day and the Mini grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,700 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), almost 1.5 million customers and over 7 million lives impacted so far, ENGIE Energy Access aims to remain the leading clean energy company, serving millions of customers across Africa by 2025.  

www.engie-energyaccess.com   

www.linkedin.com/company/engie-africa 

Job Purpose/Mission 

The Regional Commercial Manager will be responsible for driving revenue growth in the entire region as per the daily, weekly, monthly and yearly goals. He will be responsible for growing and managing a healthy customer portfolio in their region, enforcing good customer relationship management and hitting loan recovery targets.  

This crucial position has many important operational responsibilities, including: motivating and monitoring the performance of your Sales Team and Field Training Team; directly managing and coaching team leaders and Field Training Managers; investigating any issues affecting the repayment rates in your region e.g. fraud; managing stakeholder relationships within your region; and bridging the information gap between the field and HQ, with the overall aim to deliver commercial excellence and overall business growth. 

The role will report to the Uganda Commercial Performance Manager, and they will work closely with our field development, marketing and customer finance teams.  The Regional Commercial Manager Manager will also share best practices with teams in other regions as we work to improve commercial operations across Uganda. 

Responsibilities:

1. Business Optimization: 

• Manage overall business performance of allocated region, define and implement strategies to grow business and recover declining performance. 

• Credit Risk Management: Ensure your region maintains a healthy portfolio, with most customers trending towards completion – and quickly investigate on the ground and react with a change in strategy when customer repayment falls below acceptable levels.  

• Coordinate the implementation of the marketing initiatives while ensuring we get maximum return on investment for all the costs we incur in areas of marketing.  

• Propose new polices to iterate business strategy, as per the context of different regions   

2. New Point of Sale expansion and Brand footprint: 

• Lead in the regional expansion by ensuring the retail network in your region grows with the help of an Area Retail Coordinator hired under each Team leader. 

• Keep an eye on competition within your region and ensure you take adequate measures to protect and grow our business from competitive pressures.  

• Pro-actively inform your leadership team and take measures to ensure My Sol remains a paramount brand name in solar products for your area.  

• Design working strategies for getting >80% of Point of Sales delivering >150 sales per month. 

• Prospects and Map potential sales locations, neighborhoods and towns to boost footprint and baseline structures. 

3. Recruit, Train, and Mentor regional teams:  

• Recruit and Train Sales field team (Team leaders and My sol champions) (in existing and new areas) about Sales strategy and processes, ensuring High quality cohorts . 

• Use multiple avenues for finding the right talent to sell our products with the help of village influencers such as the village heads, teachers, religious heads, doctors, farmers and others, as applicable.  

• Provide complete clarity to the regional team related to their day-to-day tasks, sales & collections plans, routes and targets. 

• Manage performance and Coach low performing sales field team (including Agents) 

 Knowledge and skills  

• >5 years sales experience within a progressive sale and/or financial services environment or rural environment, with at least 3 years in management role, leading large teams   

• Experience in Data-Driven Decision-making process  

• Strong communication skills  

• Experience working in rural areas  

• Experience managing a commission-based sales team  

• Proficiency in Microsoft Word, Excel & Google Apps  

We believe that great managers:  

• Deliver ambitious results: As a high-performing and accountable leader, you create an enabling environment for effective action and bold decision which contribute to successful delivery of results.  

• Act with integrity: As an ethical leader you are honest, respectful, objective, and transparent. You create and build upon a foundation of trust and openness.  

• Inspire and mentor the team: As an inspirational leader you walk the talk. You empower and coach your team with trust and humility.  

• Are accessible: as an accessible leader, you develop and maintain deep connections with stakeholders through approachability and active listening.  

• Ensure diversity and inclusion: as an inclusive leader, you ensure diversity and foster a sense of belonging. 

Qualifications: 

• Bachelor's degree in business administration, Economics or related area 

 Language(s):   

• English 

• Any other local language 

 Technology: 

• Excellent proficiency in use of computer applications, Microsoft Office products. 

• High Proficiency in Excel, Tableau and other data analysis tools. 

We thank all applicants for their interest, however due to the large volume of applications we receive, only shortlisted candidates will be contacted. 

ENGIE is an equal opportunity employer, promoting diversity and committed to creating an inclusive environment for all. All applications are screened based on business needs, job requirements and individual qualifications, without any regard to origin, age, name, sexual identity, orientation or preference, religion, marital status, health, disability, political opinions, union involvement or citizenship. Our differences are our strengths!