SALES MANAGER SME

Who is ENGIE?
ENGIE puts sustainable development at the center of its activities (electricity, natural gas, energy efficiency, and services) to meet the challenges of the energy transition to a low-carbon economy: access to a sustainable economy, climate change mitigation and adaptation, and resource optimization.

Who are we looking for?
We are currently searching for Sales Manager SME in S&EM Italy, reporting to the Head of Downstream, based in Milan. The Sales Manager SME will lead a team of Area Managers and oversee the management of agencies through these managers, focusing on the SME segment in the electricity and gas sector.

ENGIE Supply & Energy Management (S&EM) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation.

ENGIE is a global reference in low-carbon energy and services with a leading energy management business, piloted by its Global Business Unit Supply & Energy Management (S&EM) who built its savoir-faire managing the Group’s large and diverse asset portfolio over 20+ years.

7,500 employees around the world develop our solutions, through 19 countries. We cover the full energy mix: renewable and thermal power, natural gas & LNG, biomass, environmental products. Our experts provide tailor made solutions based on a wide range of savoir-faire in energy management with a strong focus on decarbonation and decentralization.

Our clients span the entire value chain: producers, asset developers, financial players, utilities, distributors and industrials. Our global reach and strong local presence enable us to offer these diverse clients tailor-made services and respond to rapid changes in mature or emerging markets alike.

Our 3 expertise:

• Asset management
• Energy supply , providing green energy & innovative solutions
• Risk management & market access

At S&EM we encourage breakthrough results, team spirit, curiosity and innovation while preserving the right work/life balance for you.

What will you do?
As Sales Manager SME, you will:

• Collaborate actively with the Head of Downstream building a dedicated stream on SME within the Downstream desk according with the Platform Leader inputs and S&EM Italy strategy milestones.
• Lead, coach, and develop a team of Area Managers, ensuring achievement of sales/P&L targets and professional growth.
• Oversee the management of agencies through Area Managers, ensuring alignment with company objectives and compliance with contractual obligations.
• Propose and manage on yearly base a business plans for SME with profitable growth based on sound and in-depth data analytics on clients & contract portfolio.
• Support Head of Downstream and COO on building a SME stream ensuring that front-end operations are secured, efficient and with a strong digital orientation. 
• Build and maintain strong relationships with key SME customers for electricity and gas supply.
• Develop business with a strong achievement of sales and profitability results.
• Contribute to the negotiation of contracts.
• Propose and help structure new products and services for SME clients.
• Monitor customer satisfaction and loyalty, resolving any issues or complaints.
• Identify and pursue new sales opportunities within existing customers.
• Provide feedback and insights internally to improve our offerings and competitive edge.
• Participate in the team’s spirit and collaborate transversally with other sales managers.

ABOUT YOU

The ideal profile matches with the followings prerequisites:

• Bachelor’s degree in engineering, business, or related field;
• At least ten years of experience as Sales Manager in SME segment with a proven track-record and accountability of the full P&L in the position.
• Excellent financial acumen and experience managing budgets and financial performance, with deep understanding of the impact of the energy transition and of energy risk management.
• Excellent stress management, especially in scenarios requiring quick reactions.
• Demonstrated capacity to lead a large team, especially Area Managers and agencies, in an Italian environment with a successful track record in leading transformation and working in start-up mode.
• Demonstrated ability to drive growth and operational excellence.
• Fluent English and Italian. Fluent in French would be a plus.
• Collaborative, able to create an inclusive and motivating work environment and team spirit.
• Ability to build and maintain credibility and trust with senior stakeholders and to be able to communicate complex issues simply and compellingly to clients and employees.
• Demonstrated leadership and assertiveness, with excellent negotiation (including with external stakeholders such as TPI, Agencies & B2B clients) and communication & presentation skills.
• Analytical and problem-solving skills.
• Self-motivated and results-oriented. Humble.
• Willingness to travel in Italy and abroad.

Type of contract:

Local contract according to Italian labour law.

ABOUT ENGIE

At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure of the century!

Working at ENGIE, a multinational group, means having a wide variety of career opportunities in more than 30 countries. Whilst putting the community at the center of your professional life and contributing to real change during a challenging career.

Our commitment is clear: We support a social model that balances economic performance with positive impact on people and the planet. We bet on the power of community and act as part of a community committed to disrupting and reinventing the future. Diversity and inclusion are at the core of our corporate culture.

ENGIE is committed to combating all forms of discrimination in employment, access to training and promotion. Therefore, the integration and support of youth, adults, and people with disabilities, regardless of gender, ethnicity, or religion, are key priorities of human resources policy.

Recognized for 2025 by Sole24Ore as a leading company in diversity & inclusion, the ISO 30415:2021 and UNI PDR 125:2022 certifications are further proof of our commitment.