At ENGIE Refrigeration, we ensure perfect temperatures – whether in data centers, hospitals, production facilities, or office buildings. Our goal: efficient, environmentally friendly cooling and heating solutions for industry and commerce. More than 300 employees from over 20 nations work together toward a climate-neutral future. At ENGIE Refrigeration, you have the opportunity to make a sustainable impact and support our customers on their path to climate neutrality.

Become part of our success and strengthen our #TeamZeroCarbon as

Inhouse Service Technician – International Support (m/f/d)

Location: Lindau, alternatively at one of our service locations in Germany

Reference Number: 32438

Join our in-house service team and become the central hub connecting colleagues and partners across the world. In this role, you’ll use your organizational talent and communication skills to solve technical challenges and keep our global service running smoothly. Whether you're coordinating with a service partner in France or supporting a sales colleague in Germany, every day brings new opportunities to learn and make an impact.

Your Responsibilities:

• Coordinate and support service activities in international markets such as France, Spain, Korea, and the UK.
• Guide and support service technicians and local service partners to ensure fast and effective solutions.
• Analyze technical issues, develop solutions, and prepare service proposals for our customers.
• Organize and follow up on field service operations, ensuring smooth preparation and debriefing.
• Work closely with Sales, Order Processing, Technical, and Quality teams to drive continuous product and service improvement.

Your Responsibilities:

• Coordinate and support service activities in international markets such as France, Spain, Korea, and the UK.
• Guide and support service technicians and local service partners to ensure fast and effective solutions.
• Analyze technical issues, develop solutions, and prepare service proposals for our customers.
• Organize and follow up on field service operations, ensuring smooth preparation and debriefing.
• Work closely with Sales, Order Processing, Technical, and Quality teams to drive continuous product and service improvement.

Your Profile: 

• Completed technical training in refrigeration technology, such as Mechatronics Technician, Master Technician, Engineer, or a related degree in thermodynamics or a similar field.
• Strong technical understanding of machinery and service processes, ideally with hands-on experience in field service or project execution.
• Excellent communication and organizational skills, working closely with service technicians and coordinating technical topics with customers.
• Quick comprehension, analytical thinking, and a proactive, customer-oriented mindset; reliable, resilient, and a true team player.
• Fluent in French and English, good German skills are a plus.

Your Benefits with Us:

• FAMILY AND WORK: Up to €150 for daycare or kindergarten fees
• ENGIE FIT: Subsidy for Urban Sports Club membership
• KNOWLEDGE GROWS: Training in language, leadership, communication & more
• DISCOVER EXTRAS: Discounts, e-bikes & tech via our ENGIE platform
• SECURE YOUR FUTURE: Support for retirement planning & disability insurance

ACT NOW!
Join ENGIE Refrigeration and make a difference with us: delivering excellence in cooling and heating! We look forward to receiving your online application.

Find out more about ENGIE Refrigeration here: Homepage | ENGIE Refrigeration
Busy but interested? Apply without CV here: Link to Application

Your contact:
Stefanie Holscher Blackman
Talent Acquisition Partner