Social Performance coordinator/CLO

Job Tile : Social Performance Co-ordinator (ESG)/CLO

Locaton: Matjiesfontein Western Cape.

Closing Date: 03/07/2025

1. JOB PURPOSE

Responsible for project-specific stakeholder engagement functions and community investment programmes.

The Social Development Co-ordinator /CLO will ensure that stakeholder engagement processes are developed and implemented in a planned, proactive and strategic manner, so that community risks are avoided and managed and relationships with beneficiary communities remain positive, or at the very least, remain stable.

This Co-ordinator is also responsible for design, implementation, monitoring and evaluation of the               

project-specific community investment programmes that are built on strong relationships and built into a strategy for long term sustainable and transformational impact.

Aspects of the role require participation in the company’s overall Sustainability Strategy.

2. KEY RESPONSIBILITIES
Stakeholder Engagement

• Develops project specific stakeholder engagement plans (“SEP”) that align to Oya Operations Corporate

Stakeholder Engagement Planning Process, including the design, implementation and management of a grievance mechanism.

• Manages the mapping of stakeholders and execution of stakeholder engagements, including but not limited to:
• Identifying and analyzing relevant and appropriate partners and stakeholders according to interest, impact and influence 
• Developing a strategy for engagement with the various types of stakeholders, including consultation types and frequency
• Building strong working relationships with key partners, NPOs & other stakeholders (including IPPs) that contribute positively to the  achieving the long term community development strategy
• Preparing and conducting community & stakeholder feedback meetings on an appropriate and frequent basis
• Engaging with relevant stakeholders at a frequency determined to be appropriate for each stakeholder
• Responding to community requests/ queries and complaints 
• Attendance of stakeholder meetings 
• Responsible for overseeing the implementation and maintenance of the community grievance mechanism

           (formal process and structure) and ensuring that all grievances are addressed and closed out as per the project commitments

• Responsible for maintaining accurate records (presentations, minutes, attendance registers etc.) of all stakeholder meetings
• Manages the compliance of all community stakeholder related requirements and processes under environmental management            programs (“EMPr”)
• Responsible for reporting back to management on stakeholder engagement and providing  input to management reports on                grievances,  community matters and stakeholder engagement activities. 
• Manages and works closely with the community project officer (“CPO”) to ensure stakeholder engagements are adequately undertaken.
• Acts as a point of contact for the local communities, communicating and distributing key project information
• Prepares and develops key project factsheets for distribution to management and community stakeholders to inform them about        progress on project related activities
• Identifies key community risks (e.g. equal employment opportunities) and community opportunities to be managed at the local level to mitigate risk and to optimize initiatives undertaken respectively.
• Liaises with company’s project managers and site managers to disseminate pertinent community intelligence that may impact the        project activities
• Co-ordinates with CPO and Contractors Community Liaison Officer regarding effective stakeholder engagement and information      sharing.

Renewable Energy Independent Power Producer Procurement Programme (REIPPPP) Economic Development  (ED) Reporting

• Assists the ED team practitioners with any information and data gathering for REIPPPP ED reporting, as required 
• Responds to any ED reporting related queries raised by various stakeholders, as and when required
• Assists in managing and coordinating the annual ED audits
• Responsible for Annexure B reporting on relevant SED and EnD projects
• Responsible for providing timeous reporting to all other areas of the business, including reporting to external stakeholders, boards and so on.

Socio-Economic Development (SED)/ Enterprise Development (ED)  Implementation

• Assists the ESG team in the design and implementation of a long-term SED & EnD strategy that effectively addresses community  needs.
• Assists the ESG team in the management of community needs assessment processes
• Identifies & designs sustainable initiatives that support the long-term SED & EnD strategy
• Manages the implementation of and  monitors the initiatives that support the long-term SED & EnD strategy
• Identifies appropriate stakeholders necessary in implementing successful initiatives and manages these relationships
• Prepares yearly SED & EnD implementation plans that describe the initiatives to be undertaken, the activities and the budget required for the next twelve months and ensure that these plans are shared with the requisite stakeholders
• Manages the preparation of requisite contracts to be entered into with service providers and/ or beneficiaries 
• Manages compliance with requisite contracts entered into with service providers and/ or beneficiaries
• Manages the finance related processes required to ensure that any payments to service providers and/ or beneficiaries are effected   (raising of POs etc.)
• Manages payments to service providers and/or beneficiaries to ensure that they are paid according to contractual terms and in a timely manner
• Forecasts, budgets and tracks SED & EnD spend on a quarterly basis
• Engages regularly with beneficiaries to gain relevant information regarding the initiatives and to monitor their impact
• Defines outcomes of initiatives,  manages the collection of baseline data and monitors & evaluates the outcomes against the baseline data
• Responsible for maintaining accurate records (baseline assessments, community needs assessments, contracts, payments etc.) of all initiatives and ensuring that the records have been collated and saved on the company’s online systems
• Communicates with local community trust trustees regarding SED and EnD initiatives undertaken by the project and those undertaken by the trust and finds opportunities for collaboration in order to reduce possible duplication of efforts and funding and to have real and sustainable community development impact at a larger scale
• Collaborates, with other independent  power  producers and other organizations who are executing SED and EnD projects in local    communities, on SED and EnD initiatives identified as appropriate for collaboration in order to reduce possible duplication of efforts and funding and to have real and sustainable community development impact at a larger scale

    Team Building

• Develops and maintains relationships with all levels of staff as a trusted resource
• Maintains strong working relationships with and has open and transparent communication between all members of the team to ensure a healthy working environment is maintained
• Works closely with members of the team and more broadly throughout the company in providing required social input to integrated      reporting requirements 
• Works closely and constructively with contractor staff to ensure the best stakeholder engagement outcome for the Project is achieved

    Communication

• Creates content for communications, media and other social platforms regarding SED & EnD initiatives undertaken – “story-telling”
• Prepares  monthly, quarterly & annual reports & forecasts to be communicated to  board members, shareholders, financers and any  other relevant stakeholders

3. Communication and Working Relationships:

Internal Communication

• All levels of staff

External Communication

• Contractors and suppliers
• Lenders
• Independent Auditors
• Department of Energy (IPP Office) 
• Community based stakeholders (Community members, NGOs, business community and local government authorities)
• Governmental departments and institutions
• Other renewable energy entities (for collaboration purposes)
• Civil society

4. QUALIFICATIONS, EXPERIENCE AND SKILLS
Qualifications

• Matric certificate
• Bachelor’s degree (in social and/ or environmental science and/or development studies advantageous) 
• Driver’s license 
• Monitoring & evaluation (M&E) experience advantageous

Experience

• 5 - 8 years’ experience in a similar role 
• Exposure to the REIPPPP preferable