Transaction Analyst II

What You Can Expect

As our Transaction Analyst II, you will thrive in a fast-paced, dynamic environment, supporting a team that operates under tight deadlines and directly impacts the organization’s profit and loss outcomes. This team plays a key role in managing our corporate enrollment guarantee, ensuring a seamless transition for risk-averse customers to and from other suppliers—a process that can significantly influence future business opportunities. This position is based in Houston, TX, and reports to the Business Operations Advisor

• Organize and analyze transaction data using CRM and reporting systems
• Manage customer account registrations and terminations via EDI enrollment/drop transactions
• Resolve transaction issues using tools like SharePoint, Oracle, Excel, Access, PowerBI, and Teams
• Track and address issues through CRM and external systems (MarkeTrak, Adminitrak, )
• Collaborate with internal teams to resolve transaction issue reports and workflows
• Maintain SLAs for inbox management and critical outage/usage issues to support sales, billing, and forecasting
• Set clear expectations for stakeholders throughout the process

What You’ll Bring

• You hold a high school diploma or equivalent combination of education and experience

• A minimum of two (2) years’ of relevant work experience in processing of Utility Market Transactions in Electric Reliability Council of Texas (ERCOT) , Pennsylvania-New Jersey-Maryland Interconnection (PJM), New York Independent System Operator (NYISO),  Midcontinent Independent System Operator (MISO), and/or Independent System Operator New England (ISO-NE)
• You are a self-starter and self-moderator with strong analytical skills
• You have excellent problem-solving abilities and extensive transaction experience
• You possess subject matter expertise in utilities across regions
• You work well under pressure and can manage multiple assignments with a high degree of accuracy

Additional Details

• This role is eligible for our hybrid work policy requiring a minimum of 3 days at an ENGIE office
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $62,400 – $87,150 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.