Customer Engagement Data Analyst II

What You Can Expect

As our Customer Engagement Data Analyst II, you will develop complex analytical tools for tracking performance across multiple business systems, including Sales, Partners, and non-commodity business sales. You will be expected to be proficient in Power BI and SQL for designing, developing, and executing reporting and analysis to support marketing planning, customer segmentation, and understanding customer behaviors. In this role you will create and maintain predictive forecasting models for sales targets, margin expectations, and goal development. Additionally, this role involves responsibilities such as extracting data, generating lists or leads using data mining techniques, and conducting statistical analysis for marketing campaigns. This role sits in the Houston, TX office and report to Director Analytics and Customer Engagement.

• Develop targeted marketing campaign strategies, including data extraction and lead generation in data mining and statistical tools
• Construct basic to mid-level statistical models using prospect databases to drive insights for lead generation
• Maintain CRM system and prospect records for data accuracy and integrity, assisting with new account setup
• Communicate effectively with both technical and non-technical personnel, translating analytical data into actionable recommendations for revenue growth or expense reduction

What You’ll Bring

• You hold a Bachelor’s degree in information technology, or business intelligence were you studied data modeling, and data mining, Marketing degree or a related discipline where you gain knowledge in strategic marketing planning, pricing strategies, and data analytics 
• A minimum of two (2) years’ experience in data analytics, forecasting, performance reporting, campaign management, customer relationship management or marketing analysis
• You have proven experience in predictive analytics and developing complex queries across multiple data sources
• You are highly proficient in SQL programming and PowerBI Visualization tools
• You are knowledgeable in understanding technical system documentation and interacting with IT resources
• You will effectively work with cross-functional groups, managing multiple priorities and deadlines
• You are proficient in written, verbal, and presentation communication skills

Additional Details

• This role is eligible for our hybrid work policy
• Must be available to travel domestically up to 5% of the time
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $62,400 – $95,450 USD annually

This represents the average expected pay range for a qualified candidate.

Actual offered salary may depend on geography, experience, industry knowledge, education, internal pay alignment, or other bona fide factors.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, our goal is to support, promote, and thrive on diversity, equity, and inclusion.  We do so for the benefit of our employees, customers, products and services, and community.  ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees.

We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.