The Transaction Analyst, Senior requires high performance in a fast paced, open environment. This team supports tight deadlines which directly impact profit and loss measures for the organization. Our corporate enrollment guarantee, protects risk averse customers in their transition to and from other suppliers, and we play a significant role in that experience, which can influence opportunity for future business.  This Houston based role is eligible for our hybrid work schedule.

Daily, you will investigate and resolve transaction failures and exception-related data by documenting, gathering, organizing, and analyzing information using tools such as CRM systems, Excel, Power BI Reports, SQL, MarketTrak, and SharePoint. You will participate in all capital and operational project testing, including creating UAT scripts and test cases. You’ll facilitate discussions, presenting insights, and serving as a key liaison in internal and external meetings. You will lead training initiatives for both direct team members and cross-functional partners, ensuring clarity and alignment on operational workflows. You’ll provide expert-level support and oversight for EDI transaction replays, ensuring accurate processing of enrollments, drops, and changes.  You will work as liaison with internal groups and external vendors to resolve daily, weekly, monthly quarterly transaction issues and workflows. You will  maintain Service Level Agreements (SLAs) for all Transaction Management tasks and usage related issues to support sales, revenue, billing, settlements and forecast. All duties performed must comply with all ENGIE policies and procedures.

What You’ll Bring

• A minimum education level of a High School Diploma or equivalent is required
• You must have a minimum of five (5) years of energy related experience, resolving EDI transaction exceptions related to enrollments, drops and changes in ERCOT, PJM, NYISO, MISO, and/or ISO-NE utilities
• You have knowledge of SQL and/or Power BI Reporting or similar tools
• You have demonstrated the ability to take initiative and work independently with minimal supervision
• You are self-motivated with a strong sense of accountability and a drive to deliver high-quality results
• You are able to handle multiple assignments with a high degree of urgency and accuracy

Additional Details

• This role is eligible for our hybrid work policy
• Must possess a valid U.S. driver’s license/clean driving record
• Must be able to work as late as 6pm at least once per week (can be on remote days)
• Must be willing and able to comply with all ENGIE ethics and safety policies

Compensation

Salary Range: $86,100.00 – $132,020.00 USD annually

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors. 

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

Your Talent Acquisition Partner can share more specific information regarding the benefits or the salary for the position based on the work location.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match.  But that's not all – we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more.

Why ENGIE?

ENGIE North America isn’t just participating in the Zero-Carbon Transition, we’re leading it!  Join us as we develop energy that is renewable, efficient, and accessible to everyone.  

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees.  We are committed to providing employees with a work environment free of discrimination and harassment.  All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

If you need assistance with this application or a reasonable accommodation due to a disability, you may contact us at ENGIENA-ENGIEHR@engie.com. This email address is reserved for individuals with disabilities in need of assistance and is not a means of inquiry regarding positions or application status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are observed.