Commercial Relationship and Contract Management Analyst I

At ENGIE, we believe the energy transition is built by committed people and strong relationships. We are looking for someone who can turn every interaction with our customers into an experience of value, trust, and long-term partnership.

If you are passionate about commercial relationship management and would like to work with energy sales contract management at one of the largest companies in the industry, this opportunity is for you. Here, your work connects customers with solutions that drive a more sustainable future.

Your Responsibilities

• Manage customer relationships throughout the entire customer journey, monitoring satisfaction indicators and implementing action plans for continuous improvement.
• Execute the management of energy sales contracts, ensuring compliance, data integrity, and mitigation of commercial risks.
• Act as a liaison between customers and internal teams, ensuring timely responses and an experience aligned with ENGIE’s value proposition.
• Analyze and adapt energy sales contracts in accordance with the Commercialization Policy, safeguarding the rights and obligations of all parties.
• Monitor customer requests and demands within your portfolio, identifying deviations and proposing improvements to ensure sustainable relationships.
• Operate projects, tools, and corporate systems required for contract management and commercial relationship activities.
• Contribute to customer retention and the optimization of portfolio maintenance costs.

Requirements and Qualifications

• Bachelor’s degree in Applied Social Sciences, Humanities, Exact Sciences, or a related field.
• Basic knowledge of energy sales contracts and the free energy market environment.
• Strong analytical skills for monitoring performance indicators and interpreting data.
• Effective communication, negotiation, and stakeholder management skills.
• Proficiency in standard office software, including spreadsheets, word processing, and presentation tools.
• Organized, empathetic, and commercially driven profile, with the ability to adapt to different customer profiles.
• Preferred qualifications: postgraduate degree in Business Management or Marketing, and basic English proficiency.

Location

Florianópolis, Santa Catarina, Brazil — ENGIE Brasil Energia Headquarters (BRC Department). Hybrid work model.

What We Offer

• Competitive compensation and real career growth opportunities within a global energy group.
• A diverse range of responsibilities connecting commercial relationship management, contract administration, and market strategy.
• A collaborative and welcoming work environment, with multidisciplinary teams committed to the energy transition.
• Flexibility through a hybrid work model, promoting work-life balance.
• Engaging challenges in a constantly evolving sector, with access to innovative projects and state-of-the-art corporate tools.

Our Commitment

At ENGIE, every talent plays a role in accelerating the energy transition. Make a difference and enjoy a rewarding professional experience. Take on inspiring challenges and build a career path that reflects who you are. Join us and be part of the adventure of the century.

ENGIE values diversity and promotes equal opportunities. All applications are assessed based on skills and potential, regardless of gender, background, age, sexual orientation, gender identity, disability, or any other personal characteristic. If you require any accommodations during the recruitment process, please contact us. We are committed to ensuring your experience is accessible, inclusive, and respectful.