One of the world's leading energy companies, ENGIE is present across the entire energy chain, in electricity and natural gas, from upstream to downstream. By placing responsible growth at the heart of its businesses (energy, energy services and the environment), its mission is to meet major challenges: meeting energy needs, ensuring security of supply, combating climate change, and optimizing the use of resources.

GBS is part of ENGIE, partnering with the support functions for the ENGIE's Business Units and Corporate. It currently has 7 Business Support functions: purchasing, consulting, finance, real estate and logistics, legal, human Resources, information systems. By 2025, GBS is ENGIE's "transition maker" for support function excellence. Amplifying ENGIE's net zero mission, we provide a competitive edge through efficient operations, strategic resource allocation, and pioneering in culture and technology.

Within the Network & Cybersecurity Services (NCS) division of GBS IT, the Network And Connectivity (NAC) department is composed of the SDM Team, the Expertise Team and the Network Operating Center (NOC) team.

The NOC serves as the operational hub for our Network and Security infrastructures. Our mission is to ensure performance and security across all network and security infrastructures, whether they are in data centers, the cloud, or remote sites (examples: ‘Highway to Cloud’ interconnection infrastructures in AWS/Azure, Cloud Proxy and VPN services with ‘Zscaler,’ Software-Defined WAN, LAN, and Wi-Fi services, etc.).

What you will do:

Manage the NOC RUN activities, collaborating closely with coordinators in Paris

• Lead incident and problem management, including high-priority incidents
• Oversee change management processes and resource allocation
• Drive continuous improvement initiatives within the NOC team
• Maintain effective communication with customers, incident managers, and internal stakeholders
• Manage team planning, including on-call duties and leave schedules
• Facilitate smooth onboarding for new team members

Who Are You:

• Hold a Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent work experience)
• Bring at least 5 years of technical experience in network and security operations within complex infrastructure environments
• Have prior experience as a team leader or manager of a technical team
• Possess advanced knowledge of networks, security infrastructures, and ServiceNow ITSM
• Demonstrate proficiency in ITIL standards and activity planning management
• Excel in team collaboration and have strong communication skills in both French and English
• Show flexibility and adaptability to workload constraints
• Prioritize service quality and availability in your approach to work

Benefits:

• • Private health insurance for you and your family;
  • Opportunities for ongoing personal and professional development;
  • Meal tickets;
  • Work-life balance;
  • Annual extended holiday entitlement, depending on the length of employment;

Only candidates selected for interviews will be contacted.

If you decide to send us your personal information in order to apply for this position, please be aware of our job candidate GDPR Data Privacy Notice: https://www.engie.ro/wp-content/uploads/2022/09/ER_Nota-de-informare-Candidati.pdf,

Why We Care:  

At ENGIE, we believe that every talent has a role to play in accelerating the energy transition. We make a difference and provide a fulfilling professional experience. Accept interesting challenges and build a career that reflects who you are. Join us and be part of this century's adventure!  

ENGIE is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We encourage applications from all qualified candidates, regardless of origin, age, gender, sexual orientation, gender identity, religion, disability, or any other protected status under the law.