Cookie Policy
Engie (Electrabel NV/SA – Simon Bolivarlaan 34, 1000 Brussels – BE 0403.170.701) uses cookies and similar technologies (collectively referred to as "cookies") on its website and apps. Cookies are small information files that are stored on your device when you visit our website or use our apps. They enable the website to remember you actions and preferences over a period of time, such as your language preference or login information.
On your first visit to our website and apps, and at regular intervals, you will be asked to agree to the use of cookies. You can indicate with which type of cookies you agree or disagree. You cannot refuse functional cookies.
Below you will find more information about the use of cookies on our websites and apps and the possibility to adjust your cookie preferences at any time.
Types of cookies
Our websites and applications use 2 types of cookie categories:
How we use cookies
We use cookies for the following purposes:
Legal basis
Functional cookies will be processed on the basis of legitimate interest. It is our priority to make the website as user-friendly as possible for the website visitors.
Other cookies will only be processed with your consent.
How do we store cookies?
Functional & comfort cookies
Oracle
JSession ID
Purpose: created by the Oracle server and store a java session ID.
Expiration: end of session (when you leave our website).
ORA OTSS Session ID
Purpose: Sourcing stores the application session.
Expiration: end of session (when you leave our website).
ORA OTSS Session ID
Purpose: use flash to store “uploadify” (plugin for jQuery) sessions.
Expiration: end of session (when you leave our website).
ORA OTSS anchor
Purpose: handle anchors in the deep links (click on apply, share)
Expiration: 2 seconds
Single Sign-on (LoginAuth.OIF.VerifyMode.cookie)
Purpose: used to allow end user to log in with a single ID and password.
Expiration: 1 year
ANALYTICAL COOKIES
Google Analytics
General remark: ENGIE can’t identify a specific person based on his IP through Google Analytics, we only check at global trends in order to understand website performance (top pages, average visit duration, source of traffic,…).
_utma
_utmb & _utmc
_utmt & _utmc
_gid
_ga
Google tag Manager
The Google Tag Manager (GTM) help us to set & manage tags on our site.
tc_cj_v2
_utmy
Purpose: This cookie is used as a custom variable such as segmentation (particulier, professional, Industry,…), gender (Male/female),…
Expiration: 2 years
_utmz
COMMERCIAL & SOCIAL COOKIES
Doubleclick (Google)
ID, IDE, ANID, DSID
For more information, read the Google’s official website on how they use cookies [https://policies.google.com/technologies/cookies?hl=en] and the types of cookies used by Google [https://policies.google.com/technologies/types?hl=en]
Tag conversion: use for analytics purpose to follow volume of application initiated from a Google Ad.
Adjust your cookie preferences
You can adjust your cookie preferences for our websites and apps, as you can see in the overview above.
You can set your browser or device so that it only accepts certain cookies or does not accept any cookies. You can find information on how to adjust the cookie settings under Help or Tools in most browsers or devices.
You can also remove the already installed cookies from your computer or device at any time.
If you refuse or delete cookies, our websites and apps may not function or no longer function optimally.
More info about privacy
For more info about your right of privacy can be found in our Privacy Policy.